Standard UK delivery
£2.95 (approx. 3-5 working days)
NB: Standard and First Class deliveries are not guaranteed. Delivery time is an indication only.
Express UK delivery*
£9.95 (next working day, excluding weekends)
*Orders must be received before 12:00 noon to guarantee a next working day delivery (excludes week ends).
If you give instructions for a parcel to be left with a neighbour or in a specific location, we can not take responsibility for any lost or stolen items if the parcel is delivered and something goes wrong.
WORLD WIDE DELIVERY
If you are outside of the UK and want to order something, please email us. We will put your order on hold, and email a quote for the shipping cost which is based on weight & dimension of the parcel. Any import duties that may arise for shipping will need to be covered by you. Once dispatched, please allow 10 days for EU orders and 15+ for the rest of the world. Please note that return postage cannot be refunded. If returning any items, international customers must state “RETURNED ITEMS” on all packages, or you may be liable for additional charges levied by UK customs.
We are happy to refund or issue a credit note for items returned within 21 days of receipt. Please contact us with your intent to return any item by emailing us at firstname.lastname@example.org
. The item must be new new/unused, and returned in the packaging it was originally received.
We would advise you to return items with a proof of purchase from the post office in case the parcel goes astray. Please note that we are unable to take responsibility for items lost or damaged in the post.
Return postage can not be refunded. Please return to: Maggie g, 15 Second Avenue, Bush Hill Park, EN1 1BT. We will email you once the return parcel has been received and arrange a refund.